Advice and Guidance

We know how important your studies are to you and we want to help you to succeed whilst making sure you get the most out of student life. We care about the things you care about, and we fight for you when you need someone in your corner. Our job is to make sure you feel supported every day. 

To contact us, please fill in our contact form.

Some of the issues that we can help you with are below:

1. Read more on Mitigating circumstances
2. Read more on Academic misconduct
3. Read more on Complaints 
4. Read more on Appeals
5. Read more on Problems with your course 
6. Read more on Termination of student status

When seeking our help, you can expect us to:

• Advise you on what happens next
• Help you prepare
• Provide tips on how best to proceed
• Provide possible options to allow you to make an informed decision
• Accompany you to meetings if required

Further guidance

• Read more on International Students
• Read more on Parent Students and Carers
• Read more on Disabled Students

Where Others Can Help 

We will not be able to support you with the following: 

• International and visa advice - contact the International Advice Service (adviceinternational@londonmet.ac.uk) 

• Fees - contact the Income Collection Team (incomecollection@londonmet.ac.uk) 

• Housing and financial support advice - contact the Student Money and Accommodation team (SMAA@londonmet.ac.uk) 

• Careers Advice - contact the Careers and Employability Team (careers@londonmet.ac.uk)