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External Support Services

 

If or when you’re feeling low, stressed, depressed or in a crisis, we’d like you to remember there are various forms of support available, either through the internet or by phone.
Below is a list of support services available for contact:

 

HELPLINES AND GUIDANCE

Anonymous, non-judgemental and non-advisory support service. Open 24 hours a day, 7 days a week. Call 116 123 for free. Head to their website.
A clinically managed community providing peer-to-peer support. Trained practitioners are available 24/7 for extra support, when needed.Head to their website.
Helpline and support for young people under 35 experiencing suicidal thoughts. Call 0800 068 41 41. Head to their website.
Supports young people up to the age of 25 with mental health, caring responsibilities, housing, sexual health and more.Head to their website.
Mental health charity, providing advice & support to empower anyone experiencing mental health difficulties. Also providing information for family/friends of those with mental health difficulties. Head to their website.
Male mental health charity. The helpline (0800 58 58 58) is open 5pm-midnight every day.Head to their website.
Visit your doctor to speak to them – they may be able to refer you to some form of counselling.Head to their website.
A leading UK mental health charity working to improve the quality of life for anyone affected by mental illness. Head to their webpage.
ChildLine provide a helpline for young people feeling stressed, anxious, lonely or low. They have counsellors available to provide advice. They are available to talk about any concerns or issues young people may be having. Helpline – 0800 1111. Head to their webpage.
The Mix is the UK’s leading support service for young people – they offer support for mental health to money, from homelessness to finding a job, from break-ups to drugs.Helpline – 0808 808 4994. Opening Hours – Sunday-Friday - 2pm to 11pm. Crisis messenger service (24/7): Text THE MIX to 85258. Head to their webpage.
Free, safe and anonymous online support for young people.Opening Hours – Monday–Friday - 12pm to 10pm - Saturday–Sunday - 6pm to 10pm. Head to their webpage.
Young Minds is committed to improving young people’s emotional wellbeing and mental health. The website has factsheets for young people, parents, carers, and professionals. Opening Hours - Monday to Friday - 9:30am-4pm. Crisis messenger service(24/7): Text YM to 85258. Head to their webpage.
Rethink Mental Illness provide support for people that are affected by mental illnesses. Website contains A-Z factsheets on conditions, treatments, living with mental health. Advice line – 0300 5000 927. Opening Hours - Monday to Friday - 9:30am-4pm. Head to their webpage.
Time to change is a joint project between Rethink Mental Health Illness and Mind. Their aim is to challenge stigma, discrimination surrounding mental health. Website contains useful facts and stats. Factsheets and ways to get involved. No contact details but the website provide support, guidance and information. Head to their webpage.
Anxiety UK provides support and resources for people who are experiencing anxiety disorders. Available Mon-Fri 9.30am-5.30pm. Head to their webpage.
No Panic provides support for people who are experiencing Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders. Head to their webpage.
Youth Access shows support services that are available around the UK. Please note not all counselling services will appear (i.e. Mind Connect, TYS Counselling). Head to their webpage.

 

EATING DISORDERS

Eating Disorder charity providing information and support, including a helpline (0808 801 0811). Head to their webpage.
Help & support for people experiencing an eating disorder. Head to their webpage.

 

GENDER BASED VIOLENCE / ABUSE

Whitechapel Site: Sexual assault referral centres offer medical, practical and emotional support to anyone who has been sexually assaulted or raped. They have specially trained paediatricians / Forensic Nurse Examiners (FNE) and support workers to care for you. Head to their webpage.
Our North London rape crisis service offers a range of services to women and girls 13+ who have experienced any form of sexual violence at any time in their lives. Head to their webpage.
Support service for men & boys who have experienced rape, sexual abuse & sexual violence either recently or in the past.. Head to their webpage.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic events in England and Wales. Our specialist teams support people to cope until they feel they are back on track with their lives. You don’t have to report a crime to get our help. Head to their webpage.
Karma Nirvana is a specialist charity for victims and survivors of Honour Based Abuse in the UK.
Revenge Porn Helpline is a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.
Imkaan UK-based, umbrella women's organisation dedicated to addressing violence against Black and Minoritised women and girls.
The Suzy Lamplugh Trust is a Stalking Advocates Support Trust, which supports victims in a holistic way to help them manage and cope with their situation and to recover from the abuse they are experiencing.
Southall Black Sisters provides information, advice, advocacy, practical help, counselling and support to women and children experiencing domestic and other forms of gender-related violence.

 

EQUALITY AND DIVERSITY

Support services to LGBT people. Head to their webpage.
Information & support for LGBT communities and their allies.. Head to their webpage.
An agency that provides support and advice to victims of hate, including racist, faith-based, disablist, homophobic, transphobic, age-based or gender-based. Head to their webpage.
Support & information for people with disabilities. Head to their webpage.
A safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing. Head to their webpage.
Tell Mama UK supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents.
Respond works to reduce the impact of trauma in the lives of autistic people and people with learning disabilities.
Galop supports LGBTQ+ people who have experienced abuse and violence.
Mermaids UK supports transgender, nonbinary and gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. They also currently offer web chat support to students up to the age of 25.
Black Trans Alliance is a black queer and trans led non-profit organization that supports black trans and non-binary people in London and the wider community.

 

COUNSELLING SERVICES

Mind Connect offers 12 free sessions at various locations (e.g. Islington, Southwark) for people under 25. Anyone from any borough can self-refer through completing the referral form (this will be sent with this list if wanted). ALSMindConnect@depaulcharity.org.uk
TYS offers 12 free sessions in Islington to people under 21. They offer free counselling to anyone who studies in Islington, despite living in a different borough. To self-refer, email a short paragraph about why you want to be referred or call to speak to the coordinator. 07825 098 200. Email them at afra.bell@islington.gov.uk.
The Brandon Centre offers free counselling for Islington residents under 21. To self-refer, call or email the service. Email them at counselling@brandoncentre.org.uk. Call at 0207 267 4792.
Open Door offers free counselling for people under 24 who live within the borough of Haringey. To self-refer, call or email the service.Email: appointments@opendooronline.org. Call: 020 8348 5947.
Off Centre offers free counselling for people under 25 who live within the borough of Hackney. To self-refer, call or email the service.Email: OffCentre@family-action.org.uk. Call: 020 8986 4016.
Step Forward offers free counselling for people under 25 who live within the borough of Tower Hamlets. To self-refer, call or email the service. Email: info@step-forward.org. Call: 020 7739 3082.
The Islington Crisis Team provides a rapid assessment of mental health crises and if necessary, their home treatment team provides an alternative to acute hospital admission.Call: 020 3317 6333.
The Haringey Crisis resolution home treatment team provide intensive care and support to individuals in their homes who may be having a mental health crisis. Call: 020 8702 6700.
The Crisis Pathway Service offers immediate support to people in crisis or in distress, and also follow up with a range of interventions to help individuals to develop ways to cope with difficulties in their life and find ways that help to avoid a crisis. Helpline - 020 8432 8020. Crisis Cafe: Call 07393762366 or email: crisiscafe@elft.nhs.uk .
The Tower Hamlets mental health crisis line is available 24 hours a day and callers will be given support and advice from mental health professionals.Call: 0207 771 5807.
Brent Home Treatment Rapid Response Team helps avoid admission to a mental health inpatient ward by providing intensive support to people in acute mental crisis in their homes. Call: 020 8955 4456.

 

SUBSTANCE MISUSE

A leading social enterprise that works with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability. Head to their webpage.
Finder for Drug Treatment Services. Head to their webpage.

 

SEXUAL AND REPRODUCTIVE HEALTHCARE

Archway Centre offers free and confidential sexual health services, this includes contraception, PrEP and assessment & treatment of sexual health symptoms and infections.
Brook operates a number of sexual health and wellbeing services across the UK.
The British Pregnancy Advice Service is an independent healthcare charity which advocates and cares for women and couples who decide to end a pregnancy.
MSI provides NHS funded and self-funded abortion and vasectomy care through their network of local clinics all over England.

 

POLICE

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The Students' Union is physically closed for Summer, if you want to contact us please e-mail studentsunion@londonmet.ac.uk or leave us an answerphone message on 020 7133 4171. E-mails will be picked up quicker by the team than answerphone messages. studentsunion@londonmet.ac.uk